hello: ACADEMIC AND EXTRA-ACADEMIC BACKGROUND: 07/2006 Baccalaureate diploma in foreign languages French, Arabic, English, German October 2006 – Till now Higher national school of tourism, l’Aurassi Hotel (Algiers-Algeria) Bachelor Degree in hotels and tourism management 2009 First aid certificate PROFESSIONAL EXPERIENCE: June 2009 – September 2009 Travel agency: Touring Club Algeria (Annaba-Algeria) Desk agent (booking flight Amadeus and booking holidays) April 2009 Salon of leisure and vacancy (Algiers-Algeria) Hostess (with the Tunisian office of tourism ONTT) Mai 2009 International fear at “SAFEX” (Algiers-Algeria) Hostess for a the Tunisian office of tourism ONTT November 2010 Communication agency: Inter-expo (Algiers) and Tourism Magazine Desk agent April 2010 The second salon of leisure and vacancy (Algiers-Algeria) Hostess (with the Tunisian office of tourism ONTT) April 2010 Safe and secure Diploma ADDITIONAL INFORMATION Hard Skills • Proficient Microsoft Office. • Amadeus • HOTIX ( learning) Soft Skills • Leadership potential, time management, effective communication and conflict resolution • Multicultural sensitivity • flexibility Languages • English: good • French: excellent • Arabic: Native • German: good • Spanish: average Interests and hobbies • Reading, Traveling, Tennis, swimming • 1998-2002 : Piano courses and music (solfège) diploma in Annaba